FAQs (Frequently Asked Questions)
Check here to see if your question is answered in our FAQs.
Q1: What should I do if the software I downloaded from Internet Explorer 9 on Windows 7 cannot be installed?
Q2: What pen scanner model can support 64 bit operation system?
Q3: I bought a Penpower Chinese Expert [Writing Pad Version]. When I run the Penpower Chinese Expert program, it warns Please plug in the Penpower Chinese Expert hardware.
Q4: I bought a Penpower Chinese Expert [Pen Scanner Version]. When I run the Penpower Chinese Expert program, it warns Please plug in the Penpower Chinese Expert hardware.
Q5: Can I save an article as MS Word or Excel file format?
Q6: How can I find the articles which I saved before?
Q7: How to get more teaching material?
Q8: How to share my teaching material?
Q9: Why my system cannot display Chinese characters?
Q10: I bought a Penpower Chinese Expert [Pen Scanner Version], how do I input an article?
Q11: How to learn Chinese pronunciation?
Q12: How to adjust the speed of speech?
Q13: How to record human voice?
Q14: How to modify the tone of a multiple-tone word?
Q15: How to switch to another Pinyin method?
Q16: If the sentence segmentation is not correct, how can I modify it?
Q17: How to check the English explanation of a word or a phrase?
Q18: How to transform Traditional Chinese to Simplified Chinese?
Q19: How to learn Chinese handwriting?
Q20: How to translate an article ?
Q21: How to translate a sentence?
Q22: How to translate a phrase?
Q23: Dictionary contains how many phrases?
Q24: How to know the explanation of a phrase in the Segmentation mode?
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